Mestrado

Contacts

Catarina Delgado
 Ala Autónoma, Gabinete 236

Acreditações

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Acreditado
6 Anos
30 jul 2020
Registo DGES
Registo inicial R/A-Cr 126/2010 de 01-09-2010
Registo de alteração R/A-Cr 126/2010/AL01 de 28-08-2014 | R/A-Cr 126/2010/AL02 de 05-05-2017 | R/A-Cr 126/2010/AL03 de 08-12-2021

Propinas UE (2025/2026)

1.ºAno 5250.00 €
2.ºAno 1600.00 €

Propinas fora da UE (2025/2026)

1.ºAno 7000.00 €
1.ºAno 
2.ºAno 
2.ºAno 2800.00 €
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Tipo de ensino Presencial

Plano de Estudos para 2025/2026

1º Ano
Gestão da Inovação
6.0 ECTS
Gestão da Cadeia Logística
6.0 ECTS
Gestão da Tecnologia
6.0 ECTS
Análise de Projectos de Investimento
6.0 ECTS
Simulação de Sistemas e Operações
6.0 ECTS
Gestão de Operações
6.0 ECTS
Estratégia e Desenvolvimento Empresarial
6.0 ECTS
Gestão das Operações nos Serviços
6.0 ECTS
2º Ano
Seminário de Investigação em Gestão de Serviços e Tecnologia
6.0 ECTS
Trabalho de Projecto em Gestão de Serviços e da Tecnologia
54.0 ECTS
Dissertação em Gestão de Serviços e da Tecnologia
54.0 ECTS

Objetivos

 The Master in Management of Service and Technology aims to equip students with the necessary skills to tackle modern service-oriented business challenges. The program's objectives focus on developing expertise in operations, technology and innovation as key drivers of competitive advantage, fostering a holistic approach to business development.

A primary goal is to enhance students' analytical and strategic abilities to design, deploy, operate, and improve complex interdisciplinary systems. These systems should effectively leverage technology to integrate people, materials, and financial resources, ensuring efficient and flexible delivery of high-quality products and services.

Another objective is to promote collaboration and value co-creation by encouraging innovative alliances that enhance business performance. The program also seeks to instill ethical responsibility and sustainability, ensuring that graduates make informed decisions aligned with economic, social and environmental needs.

Additionally, the program aims to cultivate entrepreneurial thinking, adaptability and reliability. Through research and applied projects, students will apply theoretical concepts to real-world scenarios, preparing them for leadership roles in service and technology-driven industries, where they can make meaningful contributions to organizations and society.

By the end of the program, the students in the Master in Management of Services and Technology will have gained the following competencies and reached the following learning objectives:

1) Competence in producing written communication in business environments with impact and effectiveness, namely:

1.1) Produce a well-structured written document

1.2) Clearly identify and communicate the relevant key messages within a written document

1.3) Clearly express the link between theoretical arguments and specific practical issues within a written document

1.4) Effectively summarize ideas and conclusions within a written document


2) Competence in delivering oral communication in a business environment with impact and effectiveness, namely:

2.1) Select the appropriate format for a given presentation

2.2) Demonstrate confidence that the communication was well-prepared

2.3) Develop and make presentations with impact


3) Competence in ethical behavior, responsibility, and sustainability, namely:

3.1) Identify and discuss the myriad challenges surrounding corporate responsibility and/or sustainability

3.2) Recognize and critically reflect on ethical dilemmas


4) Competence in Thinking critically about topics, namely:

4.1) Select and interpret relevant data and references from academic and non-academic sources

4.2) Analyse issues effectively, leading to the formulation of well-supported conclusions or solutions


5) Competence in teamwork and interpersonal dealing, namely:

5.1) Organize and allocate tasks among group members to meet goals in an efficient and effective manner

5.2) Show a willingness to listen to others and exhibit curiosity about what people are saying and experiencing

5.3) Schedule tasks to meet milestones deadlines


6) Competence in Management of Services and Technology, namely:

6.1) Evaluate innovative and technology-based projects

6.2) Discuss concepts and methods related to strategy, operations, supply chain, innovation and technology management useful to solve business problems

6.3) Assess and select the most adequate methods to find solutions to operations-related problems in both manufacturing and service domains

6.4) Apply a range of methods to find solutions to deal with business operations related problems in both manufacturing and service domains

6.5) Apply technology as a driver to improve business operations.

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