Carlos Neves Almeida

1.Be able to identify & quote the legal sources;2.Be able to understand the labour law scope;3.Be able to assess HR management issues within the labour law framework - inductive analysis;4.Be able to apply labour law rules and regulations to corporate HR management - deductive analysis;5.Be able to apply labor law to solve labor disputes - auditing & disciplinary proceedings;6.Be able to assess the legal framework flexibility upon the HR management optimization and productivity;7.Be able to assess, within a microeconomic environment, the economic and social impact of the corporate decision-making upon HR management according with labour law mandatory rules;8.Be able to deliver executive summaries upon theoretical & practical information to other people from different backgrounds;9.Be able to integrate acquired knowledge on HR legal issues with other management areas.

I.Introduction:1.The Labour Law contents & extent;2.The Labour Law sources;II.The employment relationship:1.The employee admission;1.1.The recruitment legal instruments;1.1.1.The employment contract;1.1.2.Other recruitment legal instruments;2.The employment relationship dynamics and flexibility;2.1.The on job duties flexibility:the employer right to vary employee duties;2.2.The workplace mobility:the employer right to move the employee into another location;2.3.The working time flexibility:working time limits and work schedules;after hours work;the definition of working time adaptable schedules;the rest periods;the night time work;the work absence regime;the implications of holiday regime upon employment relationship;the temporary work leave regimes;2.4.The wage flexibility:the legal concept of salary;salary modalities;salary reduction & deductions;3.The employment contract termination:the downsizing legal instruments & other legal causes of contract termination

Students must submit a written assessment by the end of the term. A minimum grade of 10 points out of 20 is required for course approval. For further details please revert to this page final comments and specifications.

Catarina Marques

Alexandre Antunes Rodrigues

At the end of this learning unit's term, students should:
LG1. Have acquired basic knowledge and practical competencies in data analysis using descriptive statistics basic tools (univariate and bivariate).
LG2. Know how to use the softwares Excel and IBM SPSS-Statistics to support the data analysis: the students should be able to obtain and interpret data analysis results, namely in the domain of Human Resources Management.

1. INTRODUCTION
1.1 Data Sources and sampling
1.2 Types of Measurement
2. TABULAR AND VISUAL REPRESENTATION OF UNIVARIATE DATA
2.1 Frequency tables graphics
2.2 Representation of univariate data in Excel and SPSS
3. DESCRIBING UNIVARIATE DATA
3.1 Measures of tendency
3.2 Measures of variability
3.3 Skewness and kurtosis
3.4 Descriptive analysis in Excel and SPSS
4. BIVARIATE DATA ANALYSIS
4.1 Tabular representations and graphics
4.2 Correlation coeficients
4.3 Simple linear regression (descriptive analysis)
4.4 Bivariate data analysis using Excel and SPSS
5. RELATIVE INDICATORS
5.1 Introduction
5.2 Ratios
5.3 Rates
5.4 Simple index numbers
5.5 Index base change
5.6 Properties

Assessment throughout the semester requires 80% attendance at classes and includes:
1 - Group work (using Excel and SPSS), with a possible oral examination- 35%;
2 - Mini-test (with interpretation of Excel and SPSS outputs) - 15% ;
3 - Test (minimum score of 8 points) - 50%.
The assessment may be done through a final exam. The final exam is composed by two components: one theoretical and practical and other practical (which will be conducted in laboratory). Approval requires a minimum score of 10 points (possible oral examination for students with grades above 16 points).

Ana Junça Silva

The students that end this course with success will be able to:
OA1. Use theoretical concepts and models with accuracy to analyze events and problems that occur at individual and interpersonal levels in the organizational context.
OA2. Make the diagnosis of these organizational phenomena and plan interventions.

Namely, they will be able to
OA1.1. Explain and compare the main theories and models of people perception and impression formation.
OA1.2. Define the main processes underlying attitudes’ formation and change.
OA2.1. Plan interventions to change attitudes
OA1.3. Explain the individual-organization fit and attachment relationship
and OA2.2. plan interventions at this level.
OA1.4. Explain the organizational phenomena of perceived justice, perceived support, trust and psychological contract that take place in the context of social exchange processes and its effects to individuals’ attitudes and behaviours in the organization; as well as OA2.3. plan interventions at this level

I. People perception:
CP1. Impression formation
CP2. Attitudes: structure and change
II. Individual-organization relationship: attachment processes
CP3. Mutual attraction and person-organization fit
CP4. Organizational socialization
CP5. Organizational identification and commitment.

III. Individual-organization relationship:
CP6. Social exchange processes in organizational contexts
CP7. Organizational justice
CP8. Perceived organizational support
CP9. Psychological contract
CP10. Organizational trust
CP11. Extra-role behaviors: organizational citizenship behaviors and counter-productive behaviors

The assessment is achieved in 2 ways:
1. Assessment Throughout the Semester:
• Completion of 5 quizzes during the semester, contributing 25% to the final grade.
• Completion of 1 written test, contributing 75% to the final grade.
• The written test must receive a minimum score of 8 out of 20.
• A final grade below 10 in the assessment throughout the semester requires taking the final written exam.
2. The final exam: Assessment by exam will respect the conditions in force at REACC norms. Students that choose the final exam must obtain at least a score of 10 in order to be approved.

Álvaro Augusto da Rosa

At the end of the course, the student shall be able to:
1. Discuss the role of the organizations and managers in the society, as well as, identifying the different theories of management and their effects on the labor and on the performance of the organizations
2. Understand and analyze the effects of the business environment over the organization
3. Discuss and analyze the performance of managers from the point of view of the functions of management
4. Frame and discuss management work under the scope of innovation, social responsibility, and sustainability

S1. Managing in organizations
1.1 Organizations and management of organizations

S2. Theories of management
2.1 Rational goal models
2.2 Internal process models
2.3 Human relations models
2.4 Open systems models
2.5 The competing values framework

S3. The business environment
3.1 The competitive environment
3.2 The general environment
3.3 The stakeholder analysis

S4. Functions of management
4.1 Planning
4.2 Organizing (organizational and management structures)
4.3 Leading
4.4 Controlling

S5. Innovation in organizations
5.1 Entrepreneurship and innovation
5.2 The process of innovation

S6. Social responsibility and sustainability
6.1 Ethics
6.2 Corporate Social Responsibility
6.3 Sustainability

The assessment is twofold: Periodic and Final Exams

Periodic assessment
The periodic assessment comprises the following items:
In class oral presentation - 15%; and, group report - 20%
mid-term test - 10%
Final test - 55%;
The minimum grade for validation of the assessment, for all components, is 7.50 valores. The required attendance record is 80%.

Final exams
There are two phases of final exams at the end of the semester. The passing grade in the exam is 10 valores and it counts for 100% of the final grade.

Note:
The students who fail to pass in the periodic assessment may take the final exam of the second phase.
The students who have got a final grade of 17 valores or above, will have to submit to an oral exam. It is assured the minimum grade to be granted will be no less than 17 valores.

Ana Isabel Dias Lopes

Maria de Fátima Lopes Antunes

At the end of the course unit, each student should be able to:
LA1: Explain the role of financial accounting in the organizational context and in supporting management decision-making;
LA2: Identify and describe the elements and structure of the main financial statements;
LA3: Analyze the impact of investment, financing, and operational decisions on the different financial statements;
LA4: Apply the criteria for recogn., measurem., and derecogn. to assets relevant to business activities.

1 – ACCOUNTING AS THE LANGUAGE OF BUSINESS
Business and activities; Stakeholders; Role of accounting; IFRS vs SNC
2 – FINANCIAL STATEMENTS
Full set; Purpose and inform; Integrated view; IFRS vs SNC
3 – STATEMENT OF FINANCIAL POSITION
Elements and recogn. criteria; Structure, inform and transact.; IFRS vs SNC
4 – STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
Elements; Structure, inform and transact.; Accrual basis; Revenue; IFRS vs SNC
5 – STATEMENT OF CASH FLOWS
Elements, structure and transact.; IFRS vs SNC
6 – PROPERTY, PLANT AND EQUIPMENT (PPE)
Concept and classification; Initial and subsequent recogn. and measurem.; Derecogn.; VAT impact; IFRS vs SNC
7 – INTANGIBLE ASSETS
Concept and classification; Initial and subsequent recogn. and measurem.; Derecogn.; VAT impact; IFRS vs SNC
8 – INVENTORIES
Concept and classification; Initial and subsequent recogn. and measurem.; Derecogn. and costing of outputs; VAT impact; IFRS vs SNC

The assessment process in this course unit is carried out through two distinct modalities, in accordance with the current Academic Regulations:
Assessment throughout the semester: includes three assessment instruments — a set of four (4) online mini-tests (15%, individual), one group assignment solved in class (15%), and a final test (70%). A minimum grade of 8.5 (out of 20) in the final test is required for approval. Students must attend at least two-thirds of the classes to be eligible for approval under this modality.
Final exam assessment: consists of a final exam with a weighting of 100%.
For all assessment purposes, the General Regulation for the Assessment of Knowledge and Skills (RGACC), the Regulation for Students with Special Status (REEE), and the Iscte Academic Code of Conduct shall apply.

Bráulio Alexandre Alturas

With this curricular unit the student should be able to:
1. Describe the variables and the formulas needed to construct a calculation model;
2. Use basic features of a spreadsheet;
3. Use functions for building models in a spreadsheet;
4. Construct advanced models applied to management in a spreadsheet;
5. Compute automatic procedures with the use of VBA.

The main issues to be addressed are:
1. Introduction to spreadsheets
2. Model construction
3. Information extraction
4. Introduction to Visual Basic for Applications

Assessment throughout the semester:
- Group work (40%) - Project made by a group of students. Mandatory, no minimum score.
- Individual Test (60%) - Individual written test without consultation, encompassing all the syllabus, to be held on the date of the 1st season. Mandatory, with a minimum score of 8 (in 20).
A minimum attendance of 75% in classes is also required.

Final exam (100%):
- Individual written exam, without consultation, encompassing the entire syllabus.
Takes the final exam - in season 1, 2 or special (according to the pedagogical rules) - who has not concluded the assessment throughout the semester successfully, with an average score greater than or equal to 10 (out of 20).

Maria Helena Pestana

At the end of the curricular period of this UC, the student must:
Learning Objectives
OA1. Understand, analyze and summarize knowledge about business and/or economic reality effectively.
OA2. Apply descriptive and inferential statistical techniques necessary to understand business and/or economic reality, complementing them with IBM-SPSS statistical software.
OA3. Critically analyze, in decision making, descriptive results and inferences, regarding parametric and non-parametric tests, contingency tables, association measures, and Anova Models.
OA4. Know how to efficiently manage computer software;
OA5. Know how to produce work autonomously and efficiently, where they define the nature of the variables, their measurements, objectives to be achieved and interpretation of results.

CP1: Types of variables, descriptive vs inductive statistics
CP2: Revision of descriptive and exploratory data analysis: tables, graphs, measurements of location, dispersion, symmetry, flattening, tests and deviations from the normal.
CP3: Statistical inference: basic concepts, hypotheses, errors, power function, decision rule, parametric and non-parametric tests, and association measures.
CP4: Relationship between qualitative variables: analysis of contingency tables (Bayes theorem, Chi-Square tests, ods ratio, relative risk, Cohen's Kappa).
CP5: Sensitivity, specificity, likelihood ratio.
CP6: Non-parametric tests for independent samples: Kolmogorov-Smirnov/Shapiro Wilk; Mann-Whitney; Kruskal-Wallis
CP7: One-Way Anova and t-tests for independent samples.

AAssessment regime throughout the semester and in exams
Assessment throughout the semester, which includes: i) assessment by work (45%) done with IBM-SPSS, distributed throughout the classes, where students can consult the support sheets included in Moodle, and it is forbidden to use AI and cell phones; ii) an individual theoretical test on the whole subject, without any consultation (sheets, calculator, cell phone, AI) done in the official season. Each assessment must be >=8 marks and the final average must be greater than or equal to 10.
Assessment by exam, in the first, second or special season: consists of two parts (theoretical 55%+practical 45%). Each exam must have >=8 marks and a final average of 10 or more.

Rúben Alexandre da Silva Barros

By completing this course, students should be able to:
LG1: Know and apply basic cost concepts.
LG2: Understand and apply the Cost-Volume-Profit (CVP) theory to support decision-making.
LG3: Understand the importance and use of management control systems as part of the organizations' management model, from the perspective of creating economic value and guiding managers' behavior.
LG4: Understand the importance of the internal control and audit system for the management of organizations.
LG5: Know how to use general management indicators.

I - Costs and decision making
1. Objective-based management
2. Concepts and costs classification
3. Introduction to cost-volume-results analysis
II - Economic Value Creation
1. Key ideas in management control
2. Financial information for management control
3. Financial measures of value creation
III - Behavioral Management Control
1. Behaviors and management control
2. Responsibility centers
3. Performance assessment of responsibility centers
4. Internal transfer pricing
5. Dialogue tools
6. Budget as a motivation tool
IV - Internal Control, Auditing and Compliance
1. Principles of internal control and internal audit
2. Compliance, integrity and forensic aspects
3. Risk and risk typologies
V - Management Indicators Panel
1. Management by indicators and KPIs and organizational alignment
2. Taxonomies of performance indicators
3. Application of a taxonomy of indicators
4. Performance reporting
5. Business cases

Assessment modalities:
1) Periodic assessment:
Case solving/work, in individual/group (40%)
Individual final test (60%)
Requirements: A minimum grade of 8 points in each evaluation element (or group oif elements). Minimum mark for approval is 10 points.
No minimum attendance required.
2) First sitting exam: written test (100%), with a minimum mark of 10 to get approval.
3) Second sitting exam: written test (100%) with a minimum mark of 10 to get approval.

Ana Margarida Soares Lopes Passos

LG1. To define a problem and research objectives;
LG2. To select and to use different methods and data collection procedures;
LG3. To formulate investigation hypotheses;
LG4. To choose and to define variables for an investigation;
LG5. To do bibliographical research, in different sources, important for the study;
LG6. To analyze a scientific article critically;
LG7. To prepare, to drive and to accomplish an interview;
LG8. To analyze and to describe a job (Analysis and Job description)
LG9. To present results of form writing and oral.

CP1.Introduction:Differences between the scientific knowledge and the common sense
CP2.Research Methods
2.1.Research methods and Management Sciences
- descriptive method
- correlation method
- experimental method
- causal method
- historical method
- case study
2.2. Designing research
2.3. Problem formulation
2.4. Definition of research objectives
2.5. Constructing measurements
2.6. Bibliographical research
CP3. Data Collection
3.1. Data collection procedures
-interview, individual and of group
-inquiry
-observation
-documental data
3.2. Data analysis of secondary information
3.3. Investigation in business case
3.3.1. Job Description
CP4.Data Analysis and Reporting Results
- Choose of the processing data
- The content analysis
- Presenting and Writing a Report

The periodic evaluation includes:
-Test: the weight in the final grade is 50%.
-Group Assignment: the weight is 30% (25% written report; 5% oral presentation).
- Data collection as part of a daily study: 20%

- Students who do not complete one of the assignments, as well as students who obtain less than 9.5 points in any assessment element, or if they have more than 20% absenteeism in classes (taking into account both theoretical and practical classes) will take the final exam, corresponding to 100% of the final grade.

LO1. Develop skills in identifying and understanding the basic processes of scientific research.
LO2. Know, identify and summarise the essential elements of a scientific article.
LO3. Identify the structure of writing in research papers and technical reports. LO4. Know how to use APA Standards in scientific writing and academic reports (standards for dissertations and theses at Iscte-IUL).
The learning objectives will be achieved through practical and reflective activities, supported by the active and participatory teaching method which favours experiential learning. Classes will consist of activities such as:
- Group discussions;
- Oral presentation and defence;
- Analysing texts;
- Project presentations;
- Individual reflection.

CP1: Introduction to scientific research: concepts and processes. Research questions. Processes: stages (Identifying the problem; Reviewing the literature; Defining objectives and hypotheses; Selecting the methodology; Collecting data; Analysing data; Conclusions and recommendations).
CP2: Techniques for summarising and analysing scientific articles. Identifying relevant sources, evaluating the literature and synthesising information. Ethics, informed consent, confidentiality and integrity in research. Data collection methods.
CP3: Structure and organisation of research papers: pre-textual elements (cover, title page, abstract, keywords, table of contents), textual elements (introduction, literature review, methodology, results, discussion) and post-textual elements (conclusion, references, appendices, annexes). Preparation of a structure based on topics provided by the lecturer.
CP4: Application of APA Standards in scientific writing and academic reports.

The assessment of the course aims to gauge the students' acquisition of skills in essential aspects of writing texts in an academic context. Assessment throughout the semester includes activities covering different aspects of the technical and scientific writing process, including group and individual work activities:
Group activities (70%) [students are organized into groups of 4, randomly selected].
1- Group discussions with case studies (20%):
Description: each group is given a case study to analyze, and must identify the type of text; the research problem(s), hypotheses, methodologies used and data sources. The results of their work are presented in class to their colleagues (Time/group: presentation - 3 min; debate - 5 min).
Assessment (oral): based on active participation, the quality of the analysis and the clarity of the presentation.
2 - Research exercises and application of APA standards (20%).
Description: Students carry out practical research exercises in a (thematic) context on bibliographical references, their formatting and citation according to APA Norms. Assessment (written work to be submitted on Moodle): The exercises will be corrected and assessed on the basis of accuracy and compliance with APA Standards.
3 - Project Presentation Simulations (30%):
Description: groups choose a topic and create a fictitious project following the structure of a technical report or scientific text, making a presentation of their project in class (Time/group: presentation 3 min.; debate: 5 min.). The work is then reviewed following the comments.
Assessment: (Oral component and written/digital content to be submitted on Moodle): organization, content, correct use of the structure and procedures of academic work, ability to answer questions posed by colleagues and the teacher.
Individual activities (30%):
1 - Summary of a scientific article (20%).
Description: Each student must read and summarize a scientific article.
Assessment: The summaries made in class will be assessed on their ability to identify and summarize the essential elements of the text.
2 - Participation in activities throughout the semester (10%).
Description: This component aims to assess the specific contributions of each student in the activities carried out throughout the semester. Assessment: Interventions in the classroom; relevance of the student's specific contributions to debates; collaborative relationship with colleagues. In order to be assessed throughout the semester, the student must be present at 80% of the classes and have more than 7 (seven) marks in each of the assessments. If there are doubts about participation in the activities carried out, the teacher may request an oral discussion.
Final assessment: In-person written test (100%).

OA1 - To be trained in the ethical and responsible use of Generative Artificial Intelligence (AI) tools
OA2 - To acquire critical analysis skills on the results produced by Generative AI tools
OA3 - To be able to identify and develop creative solutions in solving ethically and socially complex problems with Generative AI
OA4 - To be able to apply Generative AI tools in the preparation of academic work, in particular in the application of academic writing and in the use of normative citation and referencing procedures.

CP1 - Introduction to AI and Generative AI:
* Theoretical exposition on the historical context, evolution and important concepts about Artificial Intelligence (AI) and Generative AI
CP2 - Prompt Engineering:
* Explanation of good practices for interacting with generative language models
CP3 - Generative AI Tools:
* Exploration of multiple Generative AI tools, based on text, images and videos
CP4 - Formation of argumentative content:
* Development of creative solutions using argumentation practices and Generative AI tools
CP5 - Rules for scientific writing:
* Application of citation and referencing standards (APA standards) in academic writing

The Semester-Long Assessment includes the following activities:
1. Individual Activities (50%)
1.1 Prompt Simulations with AI Tools in an Academic Context (20%):
* Description: The student must create a clear/justified, well-structured prompt, according to the script proposed by the instructor in class.
* Assessment: (submit in Moodle), communication and teamwork skills based on the quality of the prompt simulations performed.
1.2 Oral Defense - Group Presentation - 5 min. Discussion - 5 min. (30%):
* Description: Each student must present their contributions to the work completed to the class.
* Assessment: After the student's presentation, there will be a question-and-answer session.
2. Group Activities (50%) [students are organized into groups of up to 5 students, randomly selected], which include:
* Group presentations, reviews, edits, and validations of AI-generated content. The assessment (to be submitted in Moodle) includes gathering relevant information, assessing the clarity and innovative nature of the use of structured prompts.
* Development of strategies for reviewing, editing, and validating AI-generated content. Students will be asked to critically evaluate and reflect on the ethical challenges of integrating AI into an academic environment. The assessment (to be submitted in Moodle) will consist of correcting the work based on the accuracy and quality of the reviews and edits, as well as student participation in providing feedback to their peers.
* Final Project Presentation Simulations, where groups choose a topic and create a fictitious project following the structure of a technical report or scientific text. They present their project in class (5 min.) and discuss the topic (5 min.). The assessment (to be submitted in Moodle) will consider the organization, content, correct use of the structure, and procedures of the academic work.

General Considerations:
Feedback on student performance in each activity will be provided during the Semester Assessment.
To be assessed throughout the semester, students must attend 80% of classes and achieve a score of at least 7 points in each assessment.
If there are questions about participation in the activities, the instructor may request an oral discussion.
The group must ensure that at least one computer is available for each group to allow for classroom activities.
There will be no final exam assessment; passing will be determined by the weighted average of the assessments throughout the semester. Assessments in the second and special assessment periods will have an alternative assessment method, so any students wishing to take the assessment in these assessment periods should contact their instructor in advance to learn about the assessment procedure.

LO1: Develop the essential skills, knowledge, and tools to observe, describe, and understand the context and phenomena influencing communication.
LO2: Develop the skills to communicate effectively in multicultural contexts.
LO3: Use the skills in practical situations through oral and written communication.
LO4: Employ communication skills proactively, considering individual roles, behavioral types, and resources used during communication.

PC1: Multiple contexts that initiate and disrupt the communication process, implicit and explicit norms, as well as communication constraints across different contexts.
PC2: Ethnomethodology of the communication process, interpretation based on linguistic, paralinguistic, non-linguistic, and contextual information within oral communication.
PC3: Observation of verbal and non-verbal communication: analyzing gestures, posture, facial expressions, and eye contact (key elements of interactive communication that reinforce or replace oral communication).
PC4: The relevance of active listening in communication across multiple cultural contexts (interpreting and analyzing the phenomena).

Assessment throughout the semester:

Class participation: Evaluates the presence, involvement, and individual contributions of students in discussions and practical activities (20%).

Group work: Students are organised into groups of up to 4 members, randomly assigned, with the support of the lecturer.
• Description: Group activities focus on the observation, interpretation, and analysis of phenomena that encompass the rules, norms, and constraints of communicative activity in a practical study, using the learned content.

• Assessment: Quality of written productions and oral presentations of the developed work (active listening), which must necessarily incorporate comments provided by classmates and the lecturer during the presentations (40%).

Individual work (with consultation, to be carried out in person, in the classroom, according to the evaluation schedule):
• Description: According to a guide defined by the lecturer, comments made in the classroom are deepened in an individual report based on two presentations made by other colleagues.

• Assessment: According to the guide; explicit integration of elements outlined in the learning objectives (40%).

To complete the course unit through continuous assessment, students must not score less than 7 in any of the assessment components, including mandatory attendance of 75% of classes. The final assessment may involve an oral discussion of the work.

Final assessment:
Although not recommended, students may opt for final assessment through written work according to a prompt that will be provided by the lecturer. The final assessment of the work involves ants oral discussion with a panel of lecturers (100%).

LO1. Develop specific oral communication skills for public presentations.
LO2. Know and identify strategies for effective use of the vocal apparatus.
LO3. Identify and improve body expression. LO4. Learn performance techniques.
The learning objectives will be achieved through practical and reflective activities, supported by an active and participatory teaching method that emphasizes experiential learning. The knowledge acquired involves both theatrical theory and specific oral communication techniques. Students will learn about the fundamentals of vocal expression, character interpretation and improvisation, adapting this knowledge to the context of public performances.

PC1. Preparing for a presentation.
PC2. Non-verbal communication techniques.
PC3. Voice and body communication, audience involvement. PC4. Presentation practice and feedback. The learning objectives will be achieved through practical and reflective activities, supported by the active and participatory teaching method which emphasizes experiential learning. Classes will consist of activities such as: Theatrical experiences and group discussions; Practical activities; Presentations and exhibitions of autonomous work; Individual reflection.

The assessment of the Public Presentations with Theatrical Techniques course aims to gauge the development of students' skills in essential aspects of public presentations. The assessment structure includes activities covering different aspects of the experiential learning process involving both theatrical techniques and specific communication techniques.
Assessment throughout the semester includes activities covering different aspects of the process of preparing a public presentation, including group and individual work activities:
Group activities (50%) [students are challenged to perform in groups of up to 5 elements, made up randomly according to each activity proposal].
1-Practical Presentations: Students will be assessed on the basis of their public presentations throughout the semester:
Description: each group receives a presentation proposal and must identify the elements of the activity and act in accordance with the objective.
The results of their work are presented in class to their colleagues (Time/group: presentation - 5 to 10 min.; reflection - 5 min.). Assessment (oral): based on active participation, organization of ideas and objectivity in communication, vocal and body expression, the use of theatrical techniques and performance. Presentations may be individual or group, depending on the proposed activities.
Individual activities (50%)
1-Exercises and Written Assignments (Autonomous Work):
Description: In addition to the practical presentations, students will be asked to carry out exercises and written tasks related to the content covered in each class. These activities include reflecting on techniques learned, creating a vision board, analyzing academic objectives, student self-assessment throughout the semester, answering theoretical questions and writing presentation scripts.
Assessment: (Oral component and written content), organization, content, correct use of the structure and procedures of the autonomous work proposed in each class, ability to answer questions posed by colleagues and the teacher. Communication skills and the quality of written work will be assessed, with a focus on clarity of presentation. These activities will help to gauge conceptual understanding of the content taught.
There will be no assessment by final exam, and approval will be determined by the weighted average of the assessments throughout the semester.
General considerations: in the assessment, students will be given feedback on their performance in each activity.
To complete the course in this mode, the student must attend 80% of the classes. The student must have more than 7 (seven) points in each of the assessments to be able to remain in evaluation in the course of the semester.

At the end of the course, students should be able to:

LO1: Import and validate data effectively;
LO2: Use statistical and logical functions for complex data analysis;
LO3: Identify and correct error messages using information functions;
LO4: Manipulating dates and text to solve specific problems;
LO5: Apply custom formatting and advanced filters to organize data;
LO6: Use query and reference functions to consolidate data from different sources;
LO7: Create and interpret dynamic tables and graphs to present data;
LO8: Develop and use command macros for task automation.

These objectives ensure that students acquire advanced knowledge, practical skills, and technical competencies to use Excel effectively in demanding professional contexts.

SYL1. Data import and validation
SYL2. Statistical functions
SYL3. Logical functions
SYL4. Error messages and information functions
SYL5. Date Functions and Arithmetic
SYL6. Text manipulation functions
SYL7. Custom formatting and advanced filters
SYL8. Query and reference functions
SYL9. Consolidation, pivot charts, and graphs
SYL10. Introduction to macros

The evaluation process in the Advanced Excel course unit follows the guidelines of the General Regulation for the Assessment of Knowledge and Skills (RGACC). The evaluation modalities provided for in the RGACC are evaluation throughout the semester and evaluation by exam:

1. Evaluation Throughout the Semester: This modality is regular during the curricular period, using different instruments of continuous and formative assessment:

1.1. Participation and Attendance (20%):

1.1.1. Attendance (30%): The minimum attendance is 80% (5 classes). The student must automatically register their attendance with their student card at the beginning of each lesson.

1.1.2. Participation (70%):
- Individual practical exercises to be carried out in class (50%), such as online quizzes in Moodle and/or exercises using Excel;
- Individual practical exercises to be carried out at home (50%) using Excel.

1.2. Online Course (10%): Completion of the Advanced Excel online course, including quizzes after each module. The student must complete the online course by 11:59 pm on the day before the 6th class of the shift in which the student is enrolled, including the response to the survey available after completing the online course.

1.3. Individual Assessment Test (70%): It takes place in the 6th class, and multiple-choice questions and/or exercises using Excel may be considered. If the test is made available via Moodle, it must be taken on the computers available in the classroom.

2. Evaluation by Exam: Evaluation by exam takes place during the evaluation period, focusing on all the subjects taught in the UC. The student can opt for the 1st or 2nd exam season or the special exam season, which is only available for eligible students. This method only presupposes the following element of evaluation:

2.1. Written Test (100%): Final written exam, covering all syllabus, and may consider multiple-choice questions and/or exercises using Excel. If the exam is made available via Moodle, it must be taken on the computers available in the classroom.

Requirements for Taking the Exam:
- Completion of the online course, as described in point 1.b., by 11:59 p.m. on the day before the exam. The completion of the online course is mandatory but is not weighted in the final grade in the exam evaluation modality;
- Prior registration for the exam up to 48 hours before the date with the SGE or available platforms.

General Observations:
- In the evaluation modality throughout the semester, the student cannot have a classification lower than 7.0 values in any of the evaluation elements or will have to move on to the evaluation modality by exam;
- The teacher reserves the right to request that any student perform an oral test, regardless of the type of evaluation, whenever it is considered necessary to complement the other evaluation elements.

By the end of the course, students should be able to:
LO1: Identify argumentative structures and recognize informal fallacies.
LO2: Apply the Six Thinking Hats methodology to critical analysis and problem-solving scenarios.
LO3: Mobilize divergent and convergent thinking, integrating data, emotions, risks, opportunities, and creativity.
LO4: Collaborate in parallel thinking tasks, managing different modes of reasoning.
LO5: Critically evaluate decisions and arguments based on a structured and multidimensional thinking approach.

Course Content
CC1: Definition and importance of Critical Thinking (CT)
CC2: Basic structure of an argument: premises and conclusion
Examples of simple and complex arguments
CC3: Methods for argument analysis
CC4: Logical fallacies and common reasoning errors
CC5: Criteria for evaluating the quality of arguments
CC6: Argument construction
CC7: Practical applications of CT
CC8: Lateral thinking and the foundations of the Six Thinking Hats model
CC9: Practical applications of each hat: data (white), emotions (red), risks (black), benefits (yellow), creativity (green), thought management (blue)
CC10: Parallel thinking dynamics in academic, professional, and ethical contexts; integration of argumentative methodologies and the Six Hats in simulations, debates, and written exercises

Assessment throughout the semester includes presentations, exercises, debates, readings, and case discussions (in small groups).
Active participation in practical sessions is expected and evaluated according to the following criteria:
Attendance and participation – In-class exercises and group debates (minimum 80% attendance): 20%
Homework assignments – Two tasks: one worth 5%, the other 10%: 15%
Individual essay applying the Six Thinking Hats to a real dilemma or situation: 30%
Final critical reflection, integrating course dimensions and articulating argumentative and parallel thinking: 35%
To successfully complete the assessment throughout the semester, students cannot score less than 7 points in any of the evaluation components listed.
Exam Periods
Written Work - 100%
Although not recommended, it is possible to choose assessment by exam; this assessment may also involve, at the teacher's discretion, an oral discussion (this oral component carries a weight of 40% in the final evaluation).

By the end of the course unit, students should be able to:

OA1: Enhance the ability to recognize and value personal resources of technical and interpersonal knowledge.

OA2: Gain a comprehensive understanding of the procedures and settings involved in job searching.

OA3: Develop proficiency in crafting a formal application process for a professional role.

The attainment of these learning outcomess will be facilitated through a combination of practical and reflective activities, underpinned by an active and participatory teaching methodology that prioritizes experiential learning. The course sessions will incorporate a diverse range of activities, including:
• Engaging in Group Discussions;
• Participating in Simulations;
• Analyzing Case Studies;
• Critically Evaluating Videos and Texts;
• Presenting Projects;
• Engaging in Individual Reflection.

S1. Personal Resource Identification & Labour Market participation
- Self-assess skills & interests: identifying strengths, areas for improvement and transferable skills.
- Develop personalized career plan: aligned with objectives, interests and opportunities..

S2. The Labor Market:
- Understanding labor market dynamics, trends, and sectors to make informed professional decisions.
- Recognizing the dignified work principles
- Identifying and exploring job search platforms.

S3.Constructing a Professional Profile:
- Creating a public profile: build CV & network of contacts through networking events, online communities, and industry associations.
- Planning the application process: from identifying opportunities to preparing for interviews.
- Maintain and update online professional profiles and networks regularly to reflect ongoing development and achievements.

The assessment for the course unit Skills for the Labour Market aims to evaluate students’ development of key competences essential for a successful transition into the world of work.

Assessment throughout the semester is structured around two main thematic strands, each addressing critical aspects of the job search process and professional development:

Thematic strands:
Block 1 – Self-awareness and professional profile preparation:
- Identifying professional skills, interests, and values
- Self-assessment tools and skills portfolio development
- Drafting a Curriculum Vitae and cover/motivation letter

Block 2 – Navigating the labour market
- Current trends and dynamics of the labour market
- Digital platforms and professional networking
- Simulation of job interviews and group assessment exercises

Assessment components and weighting:
Assessment throughout the semester includes three main components, with a strong focus on applied skill development:
1) Individual Portfolio (60%)
Includes: a) Career plan; b) CV and cover letter; c) Professional profile creation; d) Final reflective report.
Objectives: To identify strengths and areas for development, including technical and interpersonal skills; to prepare a clear, concise, and targeted CV and cover letter tailored to specific vacancies; to create a complete and professional online profile; and to devise strategies for expanding and diversifying a professional network aligned with career goals.

2) Group Simulation (30%)
Participation in a simplified simulation of job interviews and group dynamics.
Objectives: To develop communication, teamwork, problem-solving and adaptability skills, with a focus on collaboration, clear expression, creative solutions, and flexibility. The job interview simulation will allow students to practise verbal and non-verbal communication, posture, answering strategies, and highlighting strengths and motivation for the position.

3) Active Participation (10%)
Includes attendance, engagement in activities, and timely completion of assigned tasks.

General Considerations: Personalised feedback will be provided throughout the semester on each assessed activity. To complete the course unit through assessment throughout the semester, students must attend at least 75% of the classes and obtain no less than 7 (out of 20) in any component.

Final Assessment (100%)
Although not recommended, students may opt for a final assessment through a written exam. If the student scores above 8 in the written component, an oral discussion may be required at the lecturer’s discretion (this oral component will weigh 40% of the final grade, if conducted).

LO1. Acquiring knowledge about the fundamentals and stages of the Design Thinking process
LO2. Develop skills such as critical thinking, collaboration, empathy and creativity.
LO3. To apply Design Thinking in problem solving in several areas, promoting innovation and continuous improvement.

S1. Introduction to Design Thinking and Stage 1: Empathy (3h)
S2. Steps 2 and 3: Problem Definition and Ideation (3h)
S3. Step 4: Prototyping (3h)
S4. Step 5: Testing and application of Design Thinking in different areas (3h)

Semester-long Assessment Mode:

• Class participation (20%): Evaluates students' presence, involvement, and contribution in class discussions and activities.

• Individual work (40%): Students will develop an individual project applying Design Thinking to solve a specific problem. They will be evaluated on the application of the stages of Design Thinking, the quality of the proposed solutions, and creativity.

• Group work (40%): Students will form groups to develop a joint project, applying Design Thinking to solve a real challenge. Evaluation will be based on the application of the steps of Design Thinking, the quality of the solutions, and collaboration among group members.

To complete the course in the Semester-long Assessment mode, the student must attend at least 75% of the classes and must not score less than 7 marks in any of the assessment components. The strong focus on learning through practical and project activities means that this course does not include a final assessment mode.

Ana Patrícia Pereira Duarte Baltasar

LG1 - Recognize the complexity of the determinant factors of organizational behavior, giving examples located at the various levels of analysis.
LG2 - Identify individual characteristics relevant to the job and their consequences for performance
LG3-Explain the role of emotions in the work context and how to regulate them
LG4-Give examples of factors that affect well-being and stress at work
LG5-Explain the motivational processes that occur in an organizational context
LG6-Describe group work processes and their consequences for performance
LG7-Explain how leadership processes affect the behavior of individuals and groups at work
LG8-Differentiate individual and group decision-making, giving examples of advantages and disadvantages associated with them
LG9-Explain how the processes of social influence and power in organizations shape behavior
LG10-Describe how organizational culture and climate affect behavior in organizations.

Module A. The study of human factors in management: levels of analysis and dynamics of organizational behavior

Module B. Individual level
Diversity and individual differences
Emotions at work
Well-being and stress at work
Motivation at work

Module C. Group Level
Teamwork and performance
Individual and group decision-making processes
Team leadership


Module D. Organizational Level
Social influence and power in organizations
Organizational culture and climate.

Evaluation in the curricular unit follows the evaluation modalities provided for in the RGACC, specifically evaluation throughout the semester and evaluation by exam.

Evaluation throughout the semester implies attendance in, at least, 2/3 of classes. It comprises the following assessment instruments: group work with a written report (30%) and presentation in class (10%); individual written test without consultation (60%). In each instrument, the classification must be equal to or higher than 8 points. Approval is obtained with a final grade equal to or greater than 9.5 points.

The evaluation by exam includes the completion of an individual written test without consultation (100%). This runs exclusively during the evaluation period and focuses on all the subjects taught at the curricular unit. Approval is obtained with a classification equal to or higher than 9.5 points. Students who have opted for it and students who have not passed the evaluation modality throughout the semester are admitted to this evaluation modality.

In addition to the RGACC, other reference documents for the evaluation process are the Regulation for Students with Special Status and the Code of Academic Conduct, whose reading is recommended.

LG1 - Recognize the complexity of the determinant factors of organizational behavior, giving examples located at the various levels of analysis.
LG2 - Identify individual characteristics relevant to the job and their consequences for performance
LG3-Explain the role of emotions in the work context and how to regulate them
LG4-Give examples of factors that affect well-being and stress at work
LG5-Explain the motivational processes that occur in an organizational context
LG6-Describe group work processes and their consequences for performance
LG7-Explain how leadership processes affect the behavior of individuals and groups at work
LG8-Differentiate individual and group decision-making, giving examples of advantages and disadvantages associated with them
LG9-Explain how the processes of social influence and power in organizations shape behavior
LG10-Describe how organizational culture and climate affect behavior in organizations.

Module A. The study of human factors in management: levels of analysis and dynamics of organizational behavior

Module B. Individual level
Diversity and individual differences
Emotions at work
Well-being and stress at work
Motivation at work

Module C. Group Level
Teamwork and performance
Individual and group decision-making processes
Team leadership


Module D. Organizational Level
Social influence and power in organizations
Organizational culture and climate.

Evaluation in the curricular unit follows the evaluation modalities provided for in the RGACC, specifically evaluation throughout the semester and evaluation by exam.

Evaluation throughout the semester implies attendance in, at least, 2/3 of classes. It comprises the following assessment instruments: group work with a written report (30%) and presentation in class (10%); individual written test without consultation (60%). In each instrument, the classification must be equal to or higher than 8 points. Approval is obtained with a final grade equal to or greater than 9.5 points.

The evaluation by exam includes the completion of an individual written test without consultation (100%). This runs exclusively during the evaluation period and focuses on all the subjects taught at the curricular unit. Approval is obtained with a classification equal to or higher than 9.5 points. Students who have opted for it and students who have not passed the evaluation modality throughout the semester are admitted to this evaluation modality.

In addition to the RGACC, other reference documents for the evaluation process are the Regulation for Students with Special Status and the Code of Academic Conduct, whose reading is recommended.

Paulo Jorge dos Santos Reis

1. To know to define a problem and research objectives;
2. Know to evaluate principal penalties regarding personnel management;
3. Built on a employee handbook;
4. Discuss critically jurisprudence;
5. Write internal memos and regulations;
6. To supervision a disciplinary action;
7. To conduct a payroll procedure ;
8. To analyze the main HR indicators

1. HRM and the main legal and administrative obligations
2. Administrative responsibilities
Organizational responsibilities and legal penalties
Legal maps
Duty of information and individual data protection

3. Regulatory compliance
Parents rights
Discrimination in the workplace
Harassment/Conduct procedures
Contracting foreigner workers
Work with children and young people
Work with disability persons
Drug and alcohol in the workplace
Transports and service trips
Internet and phone policies
Main indicators

4. Formal communication and discipline
Formal communication in organizations
Teleworking
Work time and holidays
Communicating training sessions
Disciplinary actions

5. Payroll and main indicators
Wage Warranty Fund
Tax laws.
Unions and stamp tax
Payroll
Main indicators of HR

Aiming to develop the competencies of interpretation of law frameworks and their practical application to administrative procedures, the following methodologies will be used: expositional, participative discussion, resolution of practical exercises, writing of normative procedures

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-Written test should be taken by students doing the course in continuous evaluation (60%)
-Group assignment (40%)
Students who fail the delivery of any assignment, that take under 9 values in each of the assignments or written test or have more than 33% of absenteeism will be excluded from continuous evaluation.
Students excluded from continuous evaluation can take a final exam that corresponds to 100% of the final grade.

Generosa do Nascimento

The student who successfully concludes this course will be able to:
LG1. Identify the different purposes/goals that a performance evaluation systems may embrace
LG2. Describe/Characterize the most common performance evaluation systems and their validation
LG3. Describe the main characteristics/features of the performance appraisal interview;
LG4. Characterize the main components that performance appraisal training should address

1. Performance appraisal contextual framework regarding human resources politics/practices and respective management systems
2.The performance appraisal goals/purpose
3.The performance appraisal techniques
4.The psychometric principles
5.The performance appraisal agents
6.Communication in performance appraisal
7. The performance appraisal training

Periodic evaluation: Individual Work (20%); Group work / case solving (30%); Frequency (50%). Students who fail to comply with any of assignments tasks or get grades below 9 or with absenteeism over 20% will be excluded from periodic evaluation.
The final exam: may encompass two moments (1st and 2nd time exams) in strict compliance with ISCTE-Business School predetermined norms.

Maria Luísa Teixeira Alves

1. Identify, interpret and apply labour law focused in collective labour relations.
2. Support a collective bargaining process, comparing and building its content in an ethic way and clearly communicate his/hers choices to social partners.
3. Elect the appropriate way of solving conflicts related to collective labour agreements.

1. Labor Relations and Collective Labour Law.
2. Fundamental collective principles and rights: freedom of association, collective autonomy, self-protection legal.
3. Labour organizations. Constitution and acquisition of legal personality labor organizations. The legal status of workers' representatives. Trade unions and works councils. The legal status of employers' representatives.
4. The collective bargaining: actors, content, scope, procedures. Normative content and content dividend. The principle of membership and its consequences. The scheme of the expiry of agreement.
5. The collective labor pacific disputes and lawsuits resolution.
6. The legal status of the strike and lockout. The central problem of the definition of "minimum service".

- Assessement throughout the semester, students who opt for assessement throughout the semester, must have a minimum of 80% attendance, as well as participation in classes (20%), and do:
i) One mini-test - 30% in the final grade.
ii) One final written assessment test - the score must be at least 8 points and corresponds 50% in the final gradde.
- Final Assessement - written final exam (100%)
- Score must be at least 10 points in order to get approval.

Henrique Manuel Caetano Duarte

Alzira Duarte

Andrea Maria Flores Oliveira Fontes

1. Know how to make a individual-diagnosis of competences applied to a context of career counselling;;
2. Know to diagnose career perspectives inside an organization;
3. Know to conduct a job qualification process;
4. Know to identify different reward components;
5. Make a bridge between some reward components and motivation theories;
6. Know to design a paying for performance scheme;
7. Discuss critically the relationship between career schemes and compensations schemes ;

1. Introduction
Careers, compensation schemes and organizational settings

2. Individual perspectives on career management
- Career counseling
- Career coaching and mentoring
- Personal diagnosis of interests and potential
- New ways of work
- Career conflicts between work and family contexts

3. Organizational perspectives on career management
- Theories about career development
- HR Planning and succession mangement
- Retention and redundancy policies
- Relationship between careers and legal settings
- Job evaluation and impacts on career management and rewards


4. Reward components
- Reward definitions
- Benefits
- Paying for performance schemes
- Financial costs reward structures
- Relationship between reward and legal settings
- Internal and external equity
- Relationship between reward theories and motivation theories

- Written Test (50%).
- Participating in a process of problem based learning applied to career management (40%)
- Participating in a recruitment process (10%)
- Students who fail the delivery of any assignment , take under 9 values in any evaluation or that have more than 33% of absenteeism will be excluded from periodic evaluation.
Students excluded from periodic evaluation can take a final exam (100%).

Sara Ramos

At the end of the course, students should be able to:
A. Identify the importance of occupational health and safety.
B. Analyze the role of Human Resources Management in promoting a safety culture.
C. Describe management obligations in terms of objectives and implementation.
D. Design and present specific Occupational Health and Safety (OHS) plans integrated into the company's policy/strategy and in accordance with current legislation.

1. Fundamentals of Occupational Health and Safety (OHS):
- Legal, historical, and social framework of OHS
- Role of WHO and ILO
- Evolution of OHS
- OHS services in companies
2. Workplace Safety and Health:
- Concepts
- Occupational health and risks
- Organization and management of OHS in companies
- Noise, thermic environment, lighting, and ventilation
3. Work Safety:
- Workplace Accidents (WA), Occupational Diseases, and their Prevention
- Risk analysis
- Safety protection devices and signage
- Safety culture
4. Ergonomics:
- Ergonomics and work
- Ergonomic analysis
- From prevention to intervention

(1) Evaluation Throughout the Semester:
- Group assignment (40%)
- Individual written test (60%)
For approval under evaluation throughout the semester, a minimum score of 9.5 is required in all assessment elements, with the total final score adding up to 10 points.
According to IBS rules, attendance of at least 2/3 of the classes is required to be eligible for evaluation throughout the semester.

(2) Final Evaluation: Exam 100%

Isabel Cristina de Seixas Patrício Duarte de Almeida

By the end of this course students should be able to:
LO1. Clarify the relevance of work systems for human resource management.
LO2. Frame work systems within the organizational paradigm of value creation.
LO3. Frame work systems in the context of sustainability, circular economy and digitalization.
LO4. Identify, discuss and apply implementations of the various dimensions of Work Systems, with an emphasis on the relationship between tasks and the product and the respective measurement of efficiency.
LO5. Identify and assess issues, stakeholders and their interests in the field of corporate responsibility and/or sustainability, based on the work systems adopted in organizations.

1 Introduction
2 Human Resources in Operations
2.1 Strategy of the human resources
2.2 Green human resource management and firms? sustainability performance
3 Work system strategic alignment
3.1 Circular Economy business models for organizations
3.2 Aligning Circular Economy and Work Systems Design with HRM
3.3 The supply chain perspective
3.4 Outsourcing in the supply chain
3.5 Smart industry and the pathways to HRM 4.0
4 Factors influencing the performance of processes, activities and tasks
4.1 Processes: mapping, analysis and improvement
4.2 Layout
4.3 (re)designing Industry 4.0-enabled work system
5 Developing the task
5.1 Definition, viability
5.2 Relevant decisions: specification, formalization, training, work in group, technology, work station
6 Measuring work
6.1 Conceptual base
6.2 Study of time: #Observations, time observed, rhythm, tolerance, regular time, production rate
6.3 Instantaneous observation: data, #observation, fraction
6.4 Methods-time measurement

Alternative evaluation systems:

A. Continuous evaluation process:
1. Participation in class (5%) and individual assignment (5%)
2. Group assignment (20%)
3. Mid-term exam (20%)
4. Final individual test (50%)
Approval based on a weighted average higher than 10 points and a minimum grade of 7,5 in the final test.
Presence is mandatory in 80% of the classes.

B. Final individual exam
For students who did not succeed in the previous option or decided not to be involved in it.

Clementina Barroso

At the end of this learning unit's term, the student must be able:

1. To explain the concept of time value of money, discounting and compounding and to be able to compare cash flows with different timetables;
2. To compute cash flows from applications and financing operations;
3. To characterize the organization of the main financial markets;
4. To compute currency and interest rate operations;
5. To describe the concept of business profitability and to compute and analyze the more relevant profitability ratios linking profitability with the firm's capital structure;
6. To analyze the financial condition of a firm and to compute and analyze the more relevant financial ratios;
7. To describe and compute de concept of working capital and to link it with the firm's financial condition;
8. To describe and compute the concept of cash flow in capital investment valuation;
9. To describe and compute the main valuation criteria used in capital investment analysis.

I - Time Value of Money
1. The concept of interest rate, consumption and saving
2. Nominal and real interest rate
3. Financial intermediation and risk
4. Simple and compounding interest
5. Discounting and compounding factors
6. Periodic flows: annuities
7. Applications and financing operations

II - Markets, Instruments and Financial Institutions
1. Foreign exchange market: the currency rate
2. Monetary market: the interest rate
3. Capital markets: primary and secondary markets
4. Financial Institutions
5. Financial information: sources and analysis

III - Financial Analysis
1. Economic and financial flows
2. Income and profitability ratios
3. Financial leverage
4. Sources and application of funds
5. Working capital
6. Solvency
7. Cash flow analysis

IV - Capital Investments
1. Typology of investments
2. The concept of the project's cash flow map
3. Valuation methodology
4. The discount rate
5. Valuation criteria: NPV, IRR, PI and PAYBACK

Assessment throughout the Semester:
There is no mandatory attendance.
There are 2 Tests:
1. Intermediate Test - worth 40% of the final grade, in person, and with no minimum grade. It covers points I and II of the Syllabus.
2. Final Test - worth 55% of the final grade, in person (at the same time as the First Period Exam), and with no minimum grade. It covers points III and IV of the Syllabus.
Participation/attendance in classes _worth 5% of the final grade.

An additional evaluation may be requested to students with a final grade higher than 16.

Assessment by exam:
Both the First Period and the Second Period Exams are each worth 100% of the final grade and are performed in person. Each one covers all the points on the Syllabus.

Maria Gabriela Matias da Silva

Students who successfully complete this unit will be able to:
LG1. Identify the main goal of each of the methods explored in the course and select the most adequate for a specific analysis;
LG2. Apply and interpret the results of a linear regression model;
LG3. Apply and interpret the results of binary logistic regression model or classification trees;
LG4. Design and estimate moderated and mediated models and interpret the results.

P1. Linear Regression Model
1.1. Model assumptions
1.2. Parameter estimation
1.3 Correlation and multiple determination coefficients
P2. Binary Logistic Regression
2.1. Effect size of the model
2.2. Testing the model
2.3. Logistic regression coefficients
P3. Moderator and mediated models
3.1. Moderation effect
3.2. Modelling moderation by linear regression
3.3. Mediation effect
3.4. Modelling mediation by linear regression
3.5. Partial and full mediation
P4. Classification Trees
4.1. CART algorithm
4.2. Decision rules

Assessment throughout the semester
An individual written test (60%); a group assignment involving a case with a report using statistical software (40%). The minimum grade of 8 out of 20 is required in each component. Students must attend at least two-thirds of the scheduled classes.
Assessment by exam (first and second sitting)
An individual exam comprising: theoretical component (60%) and practical component using statistical software (40%). The minimum grade of 8 out of 20 is required in each component.
Assessment by exam (third sitting)
An individual exam with a theoretical component only (100%). The minimum grade of 9.5 out of 20 is required.
All individual evaluation moments will be carried out without consulting handouts, books or other materials.

Alzira Duarte

At the end of the curricular period of this UC, the students should be able to:
LO1. To integrate the training in the context of the remaining ones practices of human resources management;
LO2. To explain the importance of the business strategy in the training and development;
LO3. To describe the articulation among the training needs, conception, implementation and evaluation of the training courses;
LO4. To evaluate the efficiency and effectiveness of the training;
LO5. To conform the training process in the acquisition, dissemination and mobilization of competences;
LO6. To elaborate and to present a diagnosis and improvement proposals to the training process.

1. Training and the Change of Paradigm in Human Resources Management (HRM)
1.1. Evolution of the Professional Domain
1.2. Model of approach of the Human Resources Management
1.3. New Paradigm for the Continuous Training
2. Strategic Management of the Informal Training
2.1. Learning Organization
2.2. Management of the and for the Competences
2.3. Evaluation of the Effectiveness and of the Efficiency
3. Management of the Tactics in the Formal Training
3.1. Identifying training Needs
3.2. Management of the Training
3.3.Audit of the Formal Training

The assessment of this curricular unit takes into account the two methods laid down in the General Regulations for the Assessment of Knowledge and Skills (RGACC):
1. Assessment throughout the semester:
- Group work, weighted at 30%. Students must identify an organization in order to carry out fieldwork, which involves contacting and analysing a real situation in a training and development process and presenting an appropriate intervention proposal. The group work must be presented in writing.
- Individual work, weighted at 20%. Students must carry out a synthetic literature review (4 to 5 pages) on one of the blocks of the syllabus and collect practical applications, whose individual contribution will be shared by the other members of the working group and integrated into the group work, constituting a collaborative work strategy.
- Individual test, representing the remaining 50% of the final grade. This test aims to assess understanding of the fundamental concepts and application of human development and training. The test will last 1 hour and 15 minutes and will cover the different components of the syllabus.
Assessment throughout the semester requires a minimum attendance of 2/3 of the classes and a minimum mark of 9.0/20 in each component for assessment. An oral exam is planned as a complementary assessment tool to the exams, whenever it is necessary to confirm a grade.
2. Assessment by exam:
- Final exam - represents 100% of the final grade for students who choose this option or who do not meet the minimum assessment criteria throughout the semester. The final exam will last 1 hour and 45 minutes and will cover all the syllabus content of the course.

Depending on the assessment instruments under consideration and the time of the semester, feedback can be formal or informal, formative or summative, in accordance with Iscte's pedagogical model.

Henrique Manuel Caetano Duarte

Alzira Duarte

Andrea Maria Flores Oliveira Fontes

At the end of the course, each student should have acquired the skills to:
• OA1. Manage the legal and ethical issues involved in Recruitment and Selection.
• OA2. Identify the different methods and techniques used, their applicability, and effectiveness.
• OA3. Design and lead a process from identifying the need through evaluation and follow-up.
• OA4. Define and evaluate the quality and value of a recruitment and selection process.
• OA5. Prepare final reports and communicate decisions within a people management context.

P1 - Introduction
• P1.1. Recruitment and Selection Contexts
• P1.2. Ethical and legal issues
P2 - Human Resource Needs Analysis
• P2.1. Recruitment and Selection and strategic planning
• P2.2. Competencies: identifying, describing, and creating a candidate profile
P3 - Attraction and Recruitment
• P3.1. Recruitment sources and types
• P3.2. New technologies and Recruitment and Selection
P4 - Competency-Based Selection
• P4.1. Stages of a selection process
• P4.2. Performance predictors and methods (biographical data, interviews, tests, and assessments)
• P4.3. Assessment centers
P5 - Decision and Orientation
• P5.1. Decision-making criteria
• P5.2. Reporting and providing information (to clients and candidates)
P6 - Follow-up, Evaluation, Control, and Process Audit

Assessment is conducted continuously throughout the semester, with no exam-based evaluation. The evaluation structure includes:
a) Test (25%) + Participation and individual PF activities (25%);
b) Assessment Center (Design and Implementation) (35%) + report and discussion (15%);
Attendance Requirement: Minimum attendance (and punctuality) of 66%.
Students scoring below 9.0 in any evaluation component or with more than 33% absenteeism will not be approved .

Vitor Hugo Ferreira da Silva

LG1. Explain the inevitability of conflict in organizational settings;
LG2. Characterize negotiation as a mean of conflict management and allocation of scarce resources;
LG3. Diagnose the sources and nature of conflict in organizational settings;
LG4. Planning a negotiation;
LG5. Design and implement negotiation strategies depending on the preferred outcomes;
LG6. Deal with the specifics features of group negotiation.
LG7: Organize mediation and arbitration interventions.

Note. LG = learning goals

PC1. Negotiation: a response to the consequences of diversity in organizations; Types of organizational conflicts; The negotiation process as an effective manner for resolving organizational conflicts; The human resources manager as negotiator;
PC2. Integrative bargaining and distributive bargaining: strategies and tactics; Heuristics and biases in decision making: the impact on negotiation processes; Interpersonal relationships and emotions in negotiation; Power in negotiation;
PC3. Preparing negotiation;
PC4. Conflict management styles and negotiation strategies;
PC5. Negotiation between teams and groups: specific process of multilateral negotiations; Steps in the preparation and approach to a negotiation between teams;
PC6. Arbitration and Mediation;

Note. PC = program contents

1 – Assessment throughout the semester
Access to this assessment method requires the student to ensure attendance equal to or greater than 70% and includes:

a) Written test (50% of the final grade)
b) Group work according to a structured script (35% of the final grade)
c) Oral presentation of group work (10% of the final grade)
d) Learning control – group oral presentation of the UC syllabus after taught by the teacher (5% of the final grade)

Access to the written test requires an average of 9.5 or more in the set of assessment instruments carried out in groups and approval in the UC requires a classification equal to or greater than 7.5 in the written test.

2 - Assessment by exam
Students who opt for this assessment modality, as well as those who have not obtained approval in the Assessment modality throughout the semester, will take an exam that includes a written test that will cover all content taught at the UC (100 % of final classification).

Ana Margarida Madureira Simaens

1. Understand strategic situation analysis including environmental and industrial analysis, stakeholders and their influences on organizations and internal analysis
2. Use rational approaches associated with the identification and selection of strategic alternatives to include core competencies and resource-based strategy, scale and non-scale strategies.
3. Assess the issues and practices of implementing chosen strategies
4. To incorporate principles of responsible management into strategic decision-making.
5. To develop a critical thinking.
6. To have autonomy to plan their own learning processes in order to deep their knowledge in this area of study.

1. Basic Concepts
2. Strategy Formulation - vision, mission and values
3. Ethics, CSR, Sustainability and ESG
4, The Resource Based View and Dynamic Capabilities
5. External environment, Industry and competitor analysis
6. Strategic choice (competitive strategies)
7. Strategic choice (corporate strategies)
7.1. Vertical integration
7.2. Diversification
7.3. Strategic alliances
7.4 internacionalization
8. Implementation
9. Strategic Control
10. Balanced Scorecard

Option 1(Periodic assessment)
-50%: End of term Test (AW=30+3 hrs)
-50%: Group assignment throughout the semester divided into 3 presentations (20% + 20% + 10%)

Approval: Weighted average of 10 or more (0-20 scale); the end of term test and the weighted average of the remaining periodic assessment components cannot be less than 8 (0-20 scale).

Option 2 (End of term exam)
Approval: 10 (on a 0-20 scale)

Maria João Velez

At the end of the course, each student should have acquired the necessary skills to:
1. understand the multinational context and its organizational implications;
2. develop an in-depth understanding of the role of human resource management in an international context;
3. implement international HR policies and practices;
4. manage their potential to pursue an international career;
5. understand the ethical aspects faced by IHRM.

1.The Multinational Company - context, strategy and structure
a.The international context
b.Strategy in multinational companies
c.Multinational structure
2. The context of International Human Resources Management
a. Comparative Human Resource Management
b. The cultural factor in IHRM
c. The challenges of IHRM
d. Managing diversity
e. Strategic Human Resources Management in multinational companies
3. Personnel management in a multinational context
a. Global recruitment
b. Training and development of international staff
c. Compensating global staff
d. Global performance management
e. Global leadership and global mindset
4. Global career management
a. expatriate adjustment
b. Repatriation
5. Ethics in global business
a. Ethical frameworks
b. Global ethical dilemma - different or wrong

Assessment throughout the semester includes:
A group assignment in the form of a written report (40%), presentation of the group assignment (10%) and an individual test (50%).
Students with less than 9.5 points in each of the assessment components or more than 33% absenteeism will be excluded from assessment throughout the semester.

Alternatively, students can opt for assessment by exam, in which the exam is worth 100% of the final grade and a minimum grade of 9.5 is required to pass the course.

Henrique Manuel Caetano Duarte

Alzira Duarte

This course aims to develop the critical capacity for evaluating the performance of Human Resources (HR) specialists from an ethical and professional perspective.
At the end of the course, each student should:
(OA1) Understand the values and ethical principles governing HR specialists and have acquired the skills to:
(OA2) Critically assess the competencies of HR specialists;
(OA3) Apply the competencies developed in the first cycle of HR studies in a practical and systematic way.

P1. Deontology
1.1 Ethical principles
1.2 Deontological codes
1.3 Ethical dilemmas in the HR context
P2. Professional Competencies in HR
2.1 Professional competencies in HR specialists
2.2 Application of professional competencies to cross-functional issues in HR areas

Evaluation is carried out throughout the semester based on class participation and the ongoing completion of an individual written assignment with a practical application focus, which accounts for 100% of the final grade. This Practical Application will consist of solving a simulation exercise applied to a specific context, presenting solutions and support tools, as well as a critical reflection on the HR context.
Evaluation takes place only during the course period, with no exam-based assessment planned.

Cassilda Mariza Alpoim Queiroz

LG1: Analyse the quality management system with a view to its integration and its development
LG2: To apply the techniques of quality management as a management tool
LG3: To identify and apply techniques and tools for the measurement, analysis and improvement of organisations
LG4: To define, implement and audit the quality management system according to the specific requirements of each organisation.

1.Framework (objective, notions of importance and interconnection with other areas, evolution through history, quality management gurus, 7 Principles of Quality Management, glossary)
2.Portuguese Quality System/European Quality System Certification of Quality Management Systems, Products, Processes and Personnel Qualification Standardisation
3.Architecture of Quality Management Systems (NP EN ISO 9001:2015)
4.Mapping Processes and identifying KPI's
5.Quality Tools and Techniques
6.Total Quality Programs.
7.Quality Evaluation

8.Process mapping Vs. The Value Chain
9.Challenges of Quality Management in the XXI Century

A) SIT (Periodic assessment):
1.1 Attendance (min80%)
1.2 Teamwork final(40%);
1.3 Individual written Test (60%)
Minimum mark: 8 out of 20 (1.2, 1,3)
Or
2. Individual written Exam (100%)
Minimum mark: 10 out of 20
B) RESIT (if unsuccessful SIT)
Individual written Exam (100%)
Minimum mark: 10 out of 20

LO1. Describe the Portuguese and European labour market outcomes.
LO2. Explain labour market outcomes according to theoretical frameworks.
LO3. Explain the discussions around unemployment and other Portuguese and European labour market outcomes.
LO4. Explain the impact of organisational choices on labour market outcomes.

P1. Main Portuguese and European labour market outcomes
P2. Theoretical foundations of the labour market
a) Neoclassical model
b) Keynesian theory
c) Institutional theory
P3. Applications
a) The debate over labour market policies
b) The controversy on labour market segmentation
c) The controversy on the minimum wage and its impact on firms
d) The debate on employment protection legislation

Assessment takes place through continuous assessment throughout the semester or assessment by exam. Continuous assessment throughout the semester consists of:
- mid-term test (35%)
- final test (35%)
- presentation in the classroom (30%)

Assessment by exam consists of carrying out an exam with a weighting of 100%:
- Sit for a final exam (1st or 2nd season)

Vítor Santos

At the end of this course, students should have the skills to:
LG1. Describe the evolution of the Marketing concept;
LG2. Analyse the main market performance indicators;
LG3. Identify methods for gathering information about the consumer;
LG4. Develop a portfolio analysis with an external and internal vision of the organization;
LG5. Develop a SWOT analysis;
LG6. Identify target markets and define a positioning strategy;
LG7. Identify marketing-mix politics.
LG8. Identify future trends in marketing.

P1. Evolution of the Marketing concept
P2. Marketing Plan
P2.1. Plan components and control
P2.2.Organizational structure
P3. Situational Analysis (offline and online)
P3.1. Market
P3.2. Consumer behaviour
P3.3. Market intelligence
P3.4. Competition analysis
P3.5. Company analysis
P3.6. Portfolio analysis
P3.7. SWOT analysis
P4. Segmentation and Targeting
P5. Positioning
P6. Marketing-mix (offline and online)
P6.1.Product
P6.2. Price
P6.3. Placement
P6.4. Promotion
P7. Future Trends in Marketing
P7.1 Digital Transformation
P7.2 The Role of Generative Artificial Intelligence in Marketing
P7.3 The Role of Marketing for a Sustainable Future

Assessment throughout the semester: Individual participation in class (15%); Individual discussion of the workgroup project: (20%); Workgroup report (10%); individual case studies (15%); Final individual exam (40%). Minimum grade in any of the components: 8 points. Minimum final grade: 10 points for final approval. Attendance to classes of at least 2/3 (less will exclude students from this evaluation scheme). Failure in the assessment throughout the semester will lead to two additional moments to pass, each worth 100% of the final grade.
A final above 16 may imply an additional oral examination.

Successful completion of this UC will enable the student to:

LG1 – To understand communication as a constitutive element of organizations as well as recognize its role in organizational success;
LG2 – To contrast the main theoretical trends in communication in the organizations;
LG3 – To evaluate the role of communication departments in the organizational structure, as well as evaluate the major issues involved in the interaction with Human Resources management;
LG4 – To develop strategic communication plans based on good practices, techniques and tools for communicating with employees.

1. "Communication" as constitutive of the organisations.
1.1. Concept of "Communication"
1.2. Communication inside organizations

2. "Organisational communication" as a fuzzy concept
2.1. From Organizational Communication to employee communication
2.2. Employee Communication Function

3. How to communicate in an efficient way with the employees
3.1. "Communication" position in the organisational structure.
3.2. Interaction with Human Resources Management during the employee life cycle
3.3. Communication Audit

4. Trends and best practices in Employee communications: case studies analysis
4.1. Best Practices in employee communications
4.2. Leadership role in internal communication
4.3. The role of communication during change management processes
4.4. C how to communicate benefits to employees
4.5. Employer Branding, Employee Engagement and Employee Experience
4.6. The employee communication future

Assessment throughout the semester entails a minimum attendance of 80% of all classes and a mark of 7,5 in all the specified evaluation moments stated next:
-Individual written examination in class - 60%
-Team written and oral exercise - 20%
- Team exercise in the classroom – 20%

Students who do not meet the requirements set out above can be assessed via final exam (individual written exercise in the classroom, without consultation, with a valuation of 100%)

Aristides Ferreira

Sandra Costa

Catarina Correia Leal

LG1. Identify the different organizational diagnosis models.
LG2. Characterization of the different approaches to organizational change.
LG3. Make a diagnosis of a specific organization using the theoretical models.
LG4. Design and report a project of organizational change.

PC1 - Diagnosis and organizational change - Introduction
- Types of consultancy and organizational diagnosis' models
- Organizational Changes: different approaches
- Methods of Diagnosis and ethical procedures

PC2-Models of Organizational Diagnosis
- The Weisbord's six box model, 7S McKinsey, Burke and Litwin, Congruency Model (Nadler and Tushman)
- Organizational Climate and Culture models: the perspectives of de Schein, Quinn and McGrath
- The performance and processes management perspective: Stream Analysis from J. Porras, and FMECA.
- The diagnosis focused on health problems and performance: Presenteeism and absenteeism models.

PC3 - Organizational Change
- Planned Change and emergent Change
- The Change phases
- The Change project
- Diagnosis report and proposals

1 – Assessment throughout the semester:
a) Group work + Presentation: The final weighting is 40%.
b) Individual test: the final weighting of this work is 60%. To pass, students must have a minimum grade of 8 in attendance.

2 – Assessment by exam
Final exam (100% of the final assessment). The student can opt for this modality. Students who do not achieve at least 8 points in assessments throughout the semester and who as a whole do not obtain the minimum grade of 10 points will have to take the assessment by exam. The group work grade will not be considered for the purposes of assessment in an exam or improvement regime.