Ana Lúcia Martins is an Associate Professor at ISCTE-IUL and an integrated researcher at BRU-Iscte (Business Research Unit). She holds a PhD in Management, with a specialization in Operations Management and Technology, and an MSc in Management, with a specialization in Strategy. She currently serves as co-director of the Master in Humanitarian Action, and in the past served as director of the bachelor's degree in Industrial Management and Logistics. Ana served Iscte Business School for 6.5 years as Vice-Dean for Teaching an dInnovation. Ana teaches Operations Management, Logistics Management, Service Operations Management, and Supply Chain Management. Ana authored more than 85 scientific articles. Ana publishes in scientific journals such as the International Journal of Logistics Management, International Journal of Industrial Engineering and Management, and Public Money and Management, among others. She has authored book chapters in logistics management and lean management in the justice systems. Her current main research topics are operations management in humanitarian settings, logistics management, supply chain management, and lean management in the services area, mainly in judicial and healthcare systems. Ana is involved in several european projects, contributing in the areas of operations management and assurance of learning activities. Currently Ana serves as AE for Operations Management Research and Electronic Commerce Research.

Henrique O'Neill é professor associado de Sistemas de Informação e Gestão de Operações no ISCTE - Instituto Universitário de Lisboa, Portugal. Possui uma licenciatura em engenharia eletrotécnica e um mestrado em engenharia de telecomunicações e informática pelo IST / UL em Lisboa e um doutoramento em Computer Integrated Manufacturing pela Universidade de Cranfield, Reino Unido. Os seus interesses de pesquisa são focados na adoção de sistemas de informação e tecnologias de comunicação para melhorar o desempenho das organizações, incluindo: estratégia de negócios, de operações e de SI / TI; métodos e abordagens de modelação de sistemas; análise de organizações e de processos; implementação e aceitação de sistemas de informação; e a qualidade nos sistemas informação, com um particular interesse em setores como a saúde, banca e finanças, administração pública e indústria. Ele é co-autor de 60 artigos científicos e 4 livros. Endereço: ISCTE-IUL, Av. das Forças Armadas, 1649-026 Lisboa, Portugal E-mail: henrique.oneill@iscte.pt

Dr. Ulpan Tokkozhina is an Invited Assistant Professor at ISCTE-IUL with specialization in Operations Management, Logistics and Supply Chain Management. She holds a PhD in Management degree with thesis in blockchain technology implementation for supply chain management improvement. Ulpan teaches courses on Operations Management, Logistics and Supply Chain Management for both Bachelor and Master degree students. She has co-authored several academic articles and book chapters about the impact of novel technologies on supply chain performance, also won Best Paper Award at EAI INTSYS 2022 International Conference. Ulpan was invited as a guest speaker at an international level - including Mexican University Tecnológico de Monterrey, Molde University of Logistics in Norway and Fundação Getulio Vargas in Brazil. Her current main research interest is novel technologies implementation and use in supply chain context. Currently, Ulpan is involved in a research project "Fish2Fork" curated by EEA Grants and Inov Inesc Inovação, which is aimed on finding novel technological solutions for transparent and sustainable fishing and fish products consumption.