Raul M. S. Laureano holds a Ph.D in Management with specialization in Quantitative Methods for Management (2007), a Master's degree in Business Sciences (1995), and a Bachelor's degree in Organization and Business Management (1992), all awarded by Iscte, currently known as Iscte-Instituto Universitário de Lisboa (Iscte-University Institute of Lisbon). He is Associate Professor at the Department of Quantitative Methods for Economics and Management of the Iscte Business School, where he has been teaching since 1992 in the field of Business and Data Analytics, including subjects such as Statistics and Data Analysis and Machine Learning. At this institution, he proposed the Applied Business Analytics and Analytics for Business postgraduate programs, both offered in partnership with Iscte-Executive Education, and the Master's program in Business Analytics, of which he is the director since its first edition. He is also a researcher at the Business Research Unit (BRU-Iscte), in the Data Analytics group, and at the Research Center in Information Science, Technologies, and Architecture (ISTAR-Iscte), in the Information Systems group. Within his research interests, which include Health Analytics, Fraud Analytics, Public Administration, Tourism Analytics, and Applied Business Analytics, he has published over 90 scientific papers, including articles in journals, book chapters, and conference proceedings. He is currently responsible for the research projects "HOPE - Healthcare: Optimize, Predict and Explain" and "DAFIM - Development of Fraud Pattern Detection Algorithms in Incentive Verification," both funded by Iscte. He was a member of the research team for the project "Artificial Intelligence in Incentive Management" (funded by IAPMEI and AICEP – 2020-2021 / 24 months) In terms of academic research, he has successfully supervised over 50 master theses and four doctoral theses. He is currently supervising four doctoral theses, all in the field of Data Science, with topics related to the creation of predictive models, both regression and classification, in the areas of health, financial incentives and audience measurement in out-of-home media. In 2014, he co-founded the scientific event WICTA - Special Interest Group on ICT for Auditing & Accounting, of which he is the co-chair, and it will have its 11th edition in 2023 (CISTI'2023 - 18th Iberian Conference on Information Systems and Technologies - WICTA 2023). He is also the author of several books, including "IBM SPSS Statistics: My Quick Reference Guide" (3rd edition), "Hypothesis Testing with SPSS: My Quick Reference Guide" (2nd edition), and "Hypothesis Testing and Regression" (with SPSS and R, forthcoming), all published in Portuguese by Edições Sílabo. Throughout his career, he has collaborated with other higher education institutions (Coimbra Business School, A Politécnica - Maputo, Institute of Health Sciences of the Catholic University, and Higher School of Real Estate Activities) and since 2013, he has been collaborating with the Order of Certified Accountants (OCC) in the preparation and teaching Microsoft Excel training courses. For more information, please visit: https://ciencia.iscte-iul.pt/rml/en. 

Ana Lúcia Martins is an Associate Professor at ISCTE-IUL and an integrated researcher at BRU-Iscte (Business Research Unit). She holds a PhD in Management, with a specialization in Operations Management and Technology, and an MSc in Management, with a specialization in Strategy. She currently serves as co-director of the Master in Humanitarian Action, and in the past served as director of the bachelor's degree in Industrial Management and Logistics. Ana served Iscte Business School for 6.5 years as Vice-Dean for Teaching an dInnovation. Ana teaches Operations Management, Logistics Management, Service Operations Management, and Supply Chain Management. Ana authored more than 85 scientific articles. Ana publishes in scientific journals such as the International Journal of Logistics Management, International Journal of Industrial Engineering and Management, and Public Money and Management, among others. She has authored book chapters in logistics management and lean management in the justice systems. Her current main research topics are operations management in humanitarian settings, logistics management, supply chain management, and lean management in the services area, mainly in judicial and healthcare systems. Ana is involved in several european projects, contributing in the areas of operations management and assurance of learning activities. Currently Ana serves as AE for Operations Management Research and Electronic Commerce Research.

Henrique O'Neill é professor associado de Sistemas de Informação e Gestão de Operações no ISCTE - Instituto Universitário de Lisboa, Portugal. Possui uma licenciatura em engenharia eletrotécnica e um mestrado em engenharia de telecomunicações e informática pelo IST / UL em Lisboa e um doutoramento em Computer Integrated Manufacturing pela Universidade de Cranfield, Reino Unido. Os seus interesses de pesquisa são focados na adoção de sistemas de informação e tecnologias de comunicação para melhorar o desempenho das organizações, incluindo: estratégia de negócios, de operações e de SI / TI; métodos e abordagens de modelação de sistemas; análise de organizações e de processos; implementação e aceitação de sistemas de informação; e a qualidade nos sistemas informação, com um particular interesse em setores como a saúde, banca e finanças, administração pública e indústria. Ele é co-autor de 60 artigos científicos e 4 livros. Endereço: ISCTE-IUL, Av. das Forças Armadas, 1649-026 Lisboa, Portugal E-mail: henrique.oneill@iscte.pt

Dr. Ulpan Tokkozhina is an Invited Assistant Professor at ISCTE-IUL with specialization in Operations Management, Logistics and Supply Chain Management. She holds a PhD in Management degree with thesis in blockchain technology implementation for supply chain management improvement. Ulpan teaches courses on Operations Management, Logistics and Supply Chain Management for both Bachelor and Master degree students. She has co-authored several academic articles and book chapters about the impact of novel technologies on supply chain performance, also won Best Paper Award at EAI INTSYS 2022 International Conference. Ulpan was invited as a guest speaker at an international level - including Mexican University Tecnológico de Monterrey, Molde University of Logistics in Norway and Fundação Getulio Vargas in Brazil. Her current main research interest is novel technologies implementation and use in supply chain context. Currently, Ulpan is involved in a research project "Fish2Fork" curated by EEA Grants and Inov Inesc Inovação, which is aimed on finding novel technological solutions for transparent and sustainable fishing and fish products consumption.