Mestrado

Contacts

Catarina Delgado
 Ala Autónoma, Gabinete 236

Acreditações

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Acreditado
6 Anos
30 jul 2020
Registo DGES
Registo inicial R/A-Cr 126/2010 de 01-09-2010
Registo de alteração R/A-Cr 126/2010/AL01 de 28-08-2014 | R/A-Cr 126/2010/AL02 de 05-05-2017 | R/A-Cr 126/2010/AL03 de 08-12-2021

Propinas UE (2025/2026)

1.ºAno 5250.00 €
2.ºAno 1600.00 €

Propinas fora da UE (2025/2026)

1.ºAno 7000.00 €
1.ºAno 
2.ºAno 
2.ºAno 2800.00 €
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Tipo de ensino Presencial

Plano de Estudos para 2025/2026

1º Ano
Gestão da Inovação
6.0 ECTS
Gestão da Cadeia Logística
6.0 ECTS
Gestão da Tecnologia
6.0 ECTS
Análise de Projectos de Investimento
6.0 ECTS
Simulação de Sistemas e Operações
6.0 ECTS
Gestão de Operações
6.0 ECTS
Estratégia e Desenvolvimento Empresarial
6.0 ECTS
Gestão das Operações nos Serviços
6.0 ECTS
2º Ano
Seminário de Investigação em Gestão de Serviços e Tecnologia
6.0 ECTS
Trabalho de Projecto em Gestão de Serviços e da Tecnologia
54.0 ECTS
Dissertação em Gestão de Serviços e da Tecnologia
54.0 ECTS

Objetivos

 The Master in Management of Service and Technology aims to equip students with the necessary skills to tackle modern service-oriented business challenges. The program's objectives focus on developing expertise in operations, technology and innovation as key drivers of competitive advantage, fostering a holistic approach to business development.

A primary goal is to enhance students' analytical and strategic abilities to design, deploy, operate, and improve complex interdisciplinary systems. These systems should effectively leverage technology to integrate people, materials, and financial resources, ensuring efficient and flexible delivery of high-quality products and services.

Another objective is to promote collaboration and value co-creation by encouraging innovative alliances that enhance business performance. The program also seeks to instill ethical responsibility and sustainability, ensuring that graduates make informed decisions aligned with economic, social and environmental needs.

Additionally, the program aims to cultivate entrepreneurial thinking, adaptability and reliability. Through research and applied projects, students will apply theoretical concepts to real-world scenarios, preparing them for leadership roles in service and technology-driven industries, where they can make meaningful contributions to organizations and society.

Learning Goal 1: Display effective written communication skills

 Students will be able to produce a well structured written document

 Students will clearly identify and communicate the relevant key messages within a written document

 Students will be able to clearly express the link between theoretical arguments and specific practical issues

 Students will be able to effectively summarize ideas and conclusions

Learning Goal 2: Display effective oral communication skills

 Students will be able to select the appropriate format for a given presentation

 Students will be able to develop and make effective presentations

 Students will demonstrate confidence that the communication was wellprepared

Learning Goal 3: Develop critical thinking skills

 Students will be able to select and interpret relevant data and references from academic and non-academic sources

 Students will be able to identify and rationally debate ethical issues in business and management

 Students will be able to analyze issues effectively, leading to the formulation of well-supported conclusions or solutions

Learning Goal 4: Demonstrate broad updated knowledge of sustainable operations and innovation as the thrust of competitive advantage

 Students will be able to understand and use modern concepts, theoretical frameworks, tools, methodologies, formulas or best practices from either management, operations or industrial engineering

 Students will be able to discuss and draw innovative business scenarios supported either by scientific research, technology transfer or best management practices, in order to change operations

 Students will demonstrate the ability to develop an integrated and holistic view of new knowledge in marketing, operations, innovation or technology in the management or industrial engineering contexts

Learning Goal 5: Be effective at designing or improving operations systems that target specific strategic needs

 Students will be able to recall, describe, apply and contrast concepts or theories in order to prepare and establish new business models that might promote learning, co-creation, co-optician or servitization, as well as relevant attitudes and values to adaptiveness, cooperation, and collective views

 Students will be able to summarise and extend first cycle knowledge, in order to characterize and organize either modern, integrated, networked, adaptive or cooperative operations that are adequate

Students will be able to discuss, assess and select options for strategic alignment, using either qualitative or quantitative tools or methods, in a proactive, independent, rigorous and systematic way

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