Cross Cultural Communication and Negotiation


To be successful in the world of globalised business one needs competences. One of these is the ability to communicate effectively in different cultural settings. In addition, cultural differences matters in international negotiatons. Developing cross-cultural competences will enable you to upgrade your negotiation skills and leads you to a better international strategies development.

This programme is designed to introduce the participants to the management of cross-cultural differences and leadership in the globalized world by being effective in communication and negotiation.

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Prof. Álvaro Rosa

  • Assistant Professor at Iscte Business School;
  • His academic and research interests are all sort of soft skills for Management, Strategy and Quality Management.

Prof. Ofelia Palermo

  • Principal Lecturer in Management at Nottingham Business School, Nottingham Trent University UK;
  • PhD in Organisational Behaviour;
  • Research Doctorate in Organisation and Management of Public Sector Administrations;
  • Her research interests include: organisational controls and issues around emotions, identity, and gender in the workplace;
  • She leads the MSc International Business suite at Nottingham Business School;
  • Member of the International Strategy Group of the Business School.


Patrícia Pinheiro 

+351 210 464 331